- What is this Safety Notice?
- What is the safety concern?
- Have there been any reported injuries to small children with these particular strollers?
- What model stroller does this apply to?
- What do I do if I have an affected model?
- Do I need to return my stroller to the store or to Graco to make the repair?
- What will I receive when I order the covers?
- Is it safe to use my stroller while I wait for the covers to arrive?
- Does this protective cover fit other similar strollers made by a different manufacturer?
- What information do I need when I order my protective cover?
- Where were the affected models sold?
- Does this announcement affect products that are currently in stores?
- I have more than one Graco stroller. Can I order more than one set of protective covers?
- Where can I find instructions on how to apply the hinge cover?
1. What is this Safety Notice?
We have issued a Voluntary Safety Notice to inform consumers of a potential risk of injury on the canopy mechanism of Graco® Spree™, Passage™, Alano™ and Oasis strollers manufactured prior to March 2008. For affected strollers, we will be providing a canopy hinge cover to consumers free of charge.
2. What is the safety concern?
It has been determined that the canopy mechanism on select Graco® Spree™, Passage™, Alano™ and Oasis strollers may pose a risk of finger tip laceration to small children.
3. Have there been any reported injuries to small children with these particular strollers?
There has been no reported incidence of injury in Europe. This is a voluntary safety enhancement.
4. What model stroller does this apply to?
The affected models were manufactured prior to March 2008 and are constructed with a canopy hinge as shown in Photo-A. If your stroller is constructed with a canopy hinge as shown in Photo-B, you are not affected by this safety notice.
Photo-A Hinge style requires protective cover
Photo-B Hinge style not affected
Affected model numbers are:
6318AUTE, 6318ERME, 6318FICE, 63181CEE, 6138MTRE, 6318PCSE, 6318REAE, 6687SORE, 6E98GLOE, 6E98GRAE, 6E98GRKE, 6E98GUIE, 6E99GLOE, 6E99GUIE, 7245AUTE, 72451CEE, 7245JEGE, 7245MTRE, 7245REAE, 7E97GASE, 7E97GMAE, 7E97GNIE, 6318REAE, 6E98GLOE, 6E98GNAE, 6E98GRAE, 6E98GRKE, 6E99GIZE, 6E99GLOE, 6303MYC, 7236CDR2, 7237HOL2, 7F00RSH31SI, 7240DNBU, 7255JJB31SI, 7E99GLOE, 7E99GNAE, 7E99GRKE, 7265BKWU, 7265GABU, 7265GEGU, 7265JEGU, 7247AUTU, 7247ETME, 7247GABU, 7247MTRU, 7247SNDU, 7248SNDU, 7F99GUIU, 6687SORE, 6818AUTE, 618ERME, 6E98GNAE
Your stroller’s model number and manufacturing date can be found on a sticker located on the lower, inside portion of the rear frame, above the rear wheels:
5. What do I do if I have an affected model?
Graco will be providing a free canopy hinge cover to all consumers with affected strollers worldwide. To order the cover, fill out an online form here by visiting our safety notification page on Voluntary Safety Notice. If you have additional questions, please feel free to contact Graco by calling the consumer service line at 0844 412 12 12.
In an effort to further assist our consumers, additional information, demonstrations and instructions specific to this issue can also be found here:
The North American Consumer Product Safety Commission advises to stop using your strollers until you receive the protective hinge. If you decide to keep using your stroller however, we recommend using caution when changing the position of the canopy while a child is seated in, or near the stroller.
6. Do I need to return my stroller to the store or to Graco to make the repair?
No, you do not need to return your stroller. The protective covers can be easily affixed. A video demonstration can be found on the Safety notification page.
7. What will I receive when I order the covers?
You will receive two covers to fit the left and right hand hinges on the sides of the affected stroller canopy.
8. Is it safe to use my stroller while I wait for the covers to arrive?
The North American Consumer Product Safety Commission advises to stop using your strollers until you receive the protective hinge. If you decide to keep using your stroller however, we recommend using caution when changing the position of the canopy while a child is seated in, or near the stroller.
9. Does this protective cover fit other similar strollers made by a different manufacturer?
This protective cover is designed to fit Graco strollers only and are not available to owners of other strollers.
10. What information do I need when I order my protective cover?
Please be prepared with your model number and manufacture date, which can be found on a sticker located on the lower, inside portion of the rear frame, above the rear wheels, and check to see if your hinge matches the affected hinge in the image below:
Photo-A Hinge style requires protective cover
11. Where were the affected models sold?
The strollers cited in this recall were sold at various retailers all around Europe.
12. Does this announcement affect products that are currently in stores?
Only models manufactured prior to March 2008 are affected by this announcement. We do not believe products currently in store were manufactured prior to March 2008.
13. I have more than one Graco stroller. Can I order more than one set of protective covers?
You will need to fill out two applications as we can only supply one set of covers per order.
14. Where can I find instructions on how to apply the hinge cover?
A video demonstration can be found on the Safety notification page of our website Voluntary Safety Notice